Privacy Policy

The privacy policy applies to all websites, social media sites, and mobile applications of RIVEXCEL HEALTH and its subsidiaries, which are used to process, store, or transmit the private information of users. RIVEXCEL HEALTH understands and respects user’s privacy and it is committed to protect it. By utilizing or accessing RIVEXCEL HEALTH services through the RIVEXCEL HEALTH website or mobile app, users agree to the practices stated in this policy. Please read our Privacy Policy carefully to understand how we collect and use information.

Information collection: 

Personal Information: Any information that can be used either directly or indirectly to identify an individual and that is recorded in any form. Examples of Certain identifiable and non-identifiable personal information include:

Some non-identifiable information is collected automatically while surfing our website or using smartphone applications, such as:

• The IP address you are using to access the website.
• The type of web browser used as well as the time and date of the visit.
• The pages you view on the website.
• Geographical location.

Identifiable information is collected voluntarily, such as when the user:

• Sends personal information such as name, date of birth, or any identification cards.
• Completes an online questionnaire or complaints form.
• Registration in an online forum.
• Online Registration forms such as RIVEXCEL HEALTH application forms, user registration profiles, appointment scheduling forms and contact us forms
• Using online services such as Second Medical opinion..

Information Usage

• To keep a record of registered users.
• To customize services based on users preferences.
• To collect internal statistics that help us serve the users better.
• To contact users in order to provide RIVEXCEL HEALTH news or information regarding up-coming events
• Users’ information is never shared with any third parties unless it is required by law or to protect RIVEXCEL HEALTH rights or properties.

Cookies

Cookies are used to customize users visit and enhance the user surfing experience. It is possible to set most web browsers to reject cookies, accept, or delete these files. However, the refusal or removing cookies may obstruct your user experience.

Links to Other Site

The RIVEXCEL HEALTH website has links to third party websites. RIVEXCEL HEALTH has no control over other websites and our Privacy Policy does not apply on third party websites. Users are encouraged to read third party privacy policies prior to providing any personal information to third party websites. RIVEXCEL HEALTH will not accept responsibility or liability for any harm or loss incurred as a result of surfing other website.

Social Media

Users of social media (e.g., Facebook.com, Twitter.com, LinkedIn.com, Instagram etc.) shall be respectful of the larger community by complying with the terms and policies of each Social Media Host.

Users are encouraged to contribute comments that are respectful and for further discussion on our social media sites, avoiding making any comments that might be considered Confrontational, Offensive, Discriminatory, Profane, Off-topic, Spam (i.e., unsolicited promotion of a third-party business), Misprivacy-leading and Fake.

RIVEXCEL HEALTH reserves the right to remove comments or content on our social media sites that fit into any one of the above categories, or for any other reason, to preserve the integrity of our social media sites. We may block further posting on our social media sites by any individual who violates this Privacy Policy.

Any comments or content posted by the users do not reflect, in any way, RIVEXCEL HEALTH’s opinion.

Information Security Controls

RIVEXCEL HEALTH has implemented appropriate controls to protect and safeguard the privacy of user’s personal information shared or collected by RIVEXCEL HEALTH.

Where appropriate, encryption methods are used to protect information, which is deemed sensitive, or any other data that should remain secure to meet Federal, Local or RIVEXCEL HEALTH’s legal requirements.

Modifications

RIVEXCEL HEALTH reserves the right to modify or amend the Privacy Policy at any time and the effective date will be posted at the beginning of the Privacy Policy.

If you have questions about the RIVEXCEL HEALTH Privacy Policy, please contact us via e-mail at: hello@rivexcelhealth.com

Who we are

RivExcel Health

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Your Consent

By using our site, you consent to our privacy policy.